We had a fantastic experience with Prasser. They took the time to carefully sift through multiple tenants to find the right fit for our property, and their attention to detail really stood out. Communication was exceptional throughout the whole process – clear, prompt, and honest. The team was consistently professional and went above and beyond to support us, always available to answer any questions we had. We felt confident and well looked after every step of the way. Highly recommend Prasser for anyone looking for a reliable and dedicated real estate team
When we purchased our first investment property, it was important that we found an agent that understood our requirements and would care for property with the highest level of care. We meet with a few local agents, that made us feel like just another number. Then we meet Steph and Dee. They took the time to explain the whole process and how they will help us with the settlement process and locating the perfect tenants for our house. The whole process was absolutely seamless and Steph had it completely under control. The communication has been amazing, and we are informed on all activities regarding the house. Being more than 1500km away from Townsville, I am completely confident that Steph and Dee are looking after our investment with the most attention and care. Thanks to the team for providing the good old fashioned customer service where we are made to feel we are looked after and just not another number. I highly recommend Prasser Real Estate to anyone looking for the best rental agents.
From day one, Steph & the team at Prasser Property Group have gone above and beyond to ensure that both I and my tenant feel valued and taken care of. What sets Prasser Property Group apart is their genuine commitment to fostering a positive relationship not only with property owners but also with tenants. Moreover, Prasser Property Group is highly responsive and proactive. They keep me informed about the status of my property and any maintenance needs, handling issues promptly and efficiently. Their expertise and dedication instill great confidence in my investment.
Since purchasing our property, the Prasser Property Management Team has been very professional, reliable, and consistently responsive in a timely manner. They've made the entire process smooth and stress-free, handling everything with great attention to detail. It’s been a pleasure working with such a dedicated and efficient team. We truly appreciate their support and highly recommend their services
Dee sold my investment unit and helped achieve a great result in tough market conditions. She managed the tenant with the utmost care and respect to minimise the impact and manage their uncertainty. I was on a tight budget for marketing and Dee was very accommodating and creative and gave the property the campaign it required. Her negotiation skills were on point and she qualified and handled some challenging prospective buyers and filtered out the time wasters. Dee's knowledge of the Townsville market was spot on and I had full trust in her ability to sell my property. Most of all I loved her no BS communication as this shows her genuine enthusiasm and authenticity.
If you are looking at selling your property and want an honest, reliable, knowledgeable, down to earth professional, someone that takes the time to listen to your questions, concerns and can put your mind at ease and just a downright humble human being, Dee Prasser is that person! We are extremely grateful with the way our downsizing venture has ended. Thank you Dee and team for all your hard work and dedication. Forever grateful,
